protecting our brands
Our Commitment Against Counterfeiting
deltora cares about the quality, workmanship and authenticity of every product we sell. counterfeiting is illegal. counterfeit products do not undergo inspection processes and often do not adhere to safety, health and wage regulations, including child labor and human rights laws. counterfeiting has been linked to organized crime, child labor, and terrorism. counterfeits can also harm the economy, including through lost revenues, jobs and taxes. it is estimated that counterfeiting costs the united states economy 250 to 500 billion dollars a year.
Our Brand Protection and Anti-Counterfeiting Efforts
to help protect our deltora brand and consumers from counterfeits, we work with law enforcement and customs officials in the united states and around the world to stop the shipment and sale of counterfeit goods. we also monitor online and offline channels for counterfeit merchandise.
authentic deltora products are sold by deltora retail and outlet stores and online at www.deltora.com, or at authorized department stores and specialty stores. to find a store near you, please contact us.
we do not respond to requests to authenticate product or identify authorized distributors. please note that if a deal or price sounds too good to be true, it probably is. we do not sell our products at flea markets, through street vendors, or in kiosks in malls.
be wary of counterfeit websites which claim to be “official.” websites offering counterfeit product often use misspellings of the actual word “deltora” in the url. they may also imitate the layout and overall appearance of deotra.com. these websites may also appear on search engine results. a few examples are: auction websites may have counterfeit goods available for purchase despite language on the product’s listing claiming that it is “authentic.”
you can report infringing and counterfeit listings through our counterfeit reporting form, you can also make a report by calling our counterfeit hotline. we work to combat the unauthorized production and sale of counterfeit deltora merchandise, and appreciate any information you could share to assist us in our efforts. please provide as much information as possible, including, for example, the location of the merchandise and the type and number of products being offered for sale. providing as much information is helpful to our anti-counterfeiting efforts.